NOVANT HEALTH-GOHEALTH URGENT CARE

Provider Review Consensus: What Patients Are Really Saying

Patient reviews can be highly personal and sometimes reflect one-off experiences. But when you look at the full picture—dozens or even hundreds of reviews—a pattern emerges. That’s where the Provider Review Consensus comes in. By analyzing and summarizing multiple patient reviews, we highlight common themes to give you a more balanced, reliable view of this healthcare provider. This includes what patients consistently praise, as well as areas where the practice may fall short—helping you make a more informed decision.

Overall Rating:

At Novant Health-GoHealth Urgent Care, patients consistently report a warm and welcoming atmosphere complemented by exceptional medical care. The staff, including PAs and doctors, are praised for their empathy, professionalism, and thoroughness, making patients feel valued and understood. Many reviews highlight the efficient service with minimal wait times, ensuring a swift and effective experience for both adults and children. Whether for a routine visit or urgent care needs, patients appreciate the cleanliness of the facility and the attention to detail in their treatment plans. Many were impressed by the team's ability to explain diagnoses and next steps clearly, fostering confidence in their care. The helpful and friendly staff, from receptionists to medical providers, creates a reassuring environment that encourages returning for future needs. For anyone seeking compassionate, competent, and prompt urgent care, Novant Health-GoHealth stands out as a trusted choice in the community.

Practitioners at this location

Physicians or practitioners that might be associated to this location

Name	Taxonomy (Specialization)
MS. Marchelle Isyk Allen, PA-C	Physician Assistant 363A00000X - Physician Assistant A physician assistant is a person who has successfully completed an accredited education program for physician assistant, is licensed by the state and is practicing within the scope of that license. Physician assistants are formally trained to perform many of the routine, time-consuming tasks a physician can do. In some states, they may prescribe medications. They take medical histories, perform physical exams, order lab tests and x-rays, and give inoculations. Most states require that they work under the supervision of a physician.
Keith Allen Pochick, M.D.	Emergency Medicine 207P00000X - Emergency Medicine An emergency physician focuses on the immediate decision making and action necessary to prevent death or any further disability both in the pre-hospital setting by directing emergency medical technicians and in the emergency department. The emergency physician provides immediate recognition, evaluation, care, stabilization and disposition of a generally diversified population of adult and pediatric patients in response to acute illness and injury.

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