URGENT CARE | KAISER PERMANENTE SAN FRANCISCO MEDICAL CENTER

Provider Review Consensus: What Patients Are Really Saying

Patient reviews can be highly personal and sometimes reflect one-off experiences. But when you look at the full picture—dozens or even hundreds of reviews—a pattern emerges. That’s where the Provider Review Consensus comes in. By analyzing and summarizing multiple patient reviews, we highlight common themes to give you a more balanced, reliable view of this healthcare provider. This includes what patients consistently praise, as well as areas where the practice may fall short—helping you make a more informed decision.

Overall Rating:

At Urgent Care | Kaiser Permanente San Francisco Medical Center, patients consistently rave about the warm and attentive care they receive. Whether managing acute illnesses or urgent concerns, the experienced staff, including highly praised nurse practitioners and physicians, ensures that each individual feels heard and supported during their visit. The practice is known for its efficient, streamlined processes, with many patients reporting minimal wait times and prompt service — half an hour or less in many cases. Clean and comfortable facilities, along with on-site pharmacy services, contribute to a positive patient experience, allowing for quick and easy access to necessary medications. Patients appreciate the compassionate approach of the healthcare providers, who take the time to listen and thoroughly address concerns without rushing. This commitment to patient-centered care means you can trust that your health is in good hands. Conveniently located, open on weekends, and with ample parking, Urgent Care | Kaiser Permanente San Francisco Medical Center stands out as a reliable choice for urgent medical needs. Come visit us and experience the exceptional care that our patients love!

Practitioners at this location

Physicians or practitioners that might be associated to this location

Name	Taxonomy (Specialization)
DR. William Rogers Dibrielle, MD	Internal Medicine (Rheumatology) 207RR0500X - Internal Medicine (Rheumatology) An internist who treats diseases of joints, muscle, bones and tendons. This specialist diagnoses and treats arthritis, back pain, muscle strains, common athletic injuries and collagen diseases.
Svetka Grskovic, NP	Nurse Practitioner (Women's Health) 363LW0102X - Nurse Practitioner (Women's Health)
MS. Michelle Tomcufcik Deely, LMFT	Marriage & Family Therapist 106H00000X - Marriage & Family Therapist A marriage and family therapist is a person with a master's degree in marriage and family therapy, or a master's or doctoral degree in a related mental health field with substantially equivalent coursework in marriage and family therapy, who receives supervised clinical experience, or a person who meets the state requirements to practice as a marriage and family therapist. A marriage and family therapist treats mental and emotional disorders within the context of marriage and family systems. A marriage and family therapist provides mental health and counseling services to individuals, couples, families, and groups.
Rachel Phillips, NP	Nurse Practitioner (Obstetrics & Gynecology) 363LX0001X - Nurse Practitioner (Obstetrics & Gynecology)
Sha Jin	Student in an Organized Health Care Education/Training Program 390200000X - Student in an Organized Health Care Education/Training Program An individual who is enrolled in an organized health care education/training program leading to a degree, certification, registration, and/or licensure to provide health care.
Merritt Anderson Mclean, MD	Obstetrics & Gynecology 207V00000X - Obstetrics & Gynecology An obstetrician/gynecologist possesses special knowledge, skills and professional capability in the medical and surgical care of the female reproductive system and associated disorders. This physician serves as a consultant to other physicians and as a primary physician for women.
Jennifer Lin, MD	Internal Medicine 207R00000X - Internal Medicine A physician who provides long-term, comprehensive care in the office and the hospital, managing both common and complex illness of adolescents, adults and the elderly. Internists are trained in the diagnosis and treatment of cancer, infections and diseases affecting the heart, blood, kidneys, joints and digestive, respiratory and vascular systems. They are also trained in the essentials of primary care internal medicine, which incorporates an understanding of disease prevention, wellness, substance abuse, mental health and effective treatment of common problems of the eyes, ears, skin, nervous system and reproductive organs.
MS. Harmony J Schuttler, M.D.	Student in an Organized Health Care Education/Training Program 390200000X - Student in an Organized Health Care Education/Training Program An individual who is enrolled in an organized health care education/training program leading to a degree, certification, registration, and/or licensure to provide health care.
Beata Vayngortin, MD	Student in an Organized Health Care Education/Training Program 390200000X - Student in an Organized Health Care Education/Training Program An individual who is enrolled in an organized health care education/training program leading to a degree, certification, registration, and/or licensure to provide health care.
Holly Y Deng, M.D.	Internal Medicine 207R00000X - Internal Medicine A physician who provides long-term, comprehensive care in the office and the hospital, managing both common and complex illness of adolescents, adults and the elderly. Internists are trained in the diagnosis and treatment of cancer, infections and diseases affecting the heart, blood, kidneys, joints and digestive, respiratory and vascular systems. They are also trained in the essentials of primary care internal medicine, which incorporates an understanding of disease prevention, wellness, substance abuse, mental health and effective treatment of common problems of the eyes, ears, skin, nervous system and reproductive organs.
MS. Karin E Heller, LCSW	Social Worker (Clinical) 1041C0700X - Social Worker (Clinical) A social worker who holds a master's or doctoral degree in social work from an accredited school of social work in addition to at least two years of post-master's supervised experience in a clinical setting. The social worker must be licensed, certified, or registered at the clinical level in the jurisdiction of practice. A clinical social worker provides direct services, including interventions focused on interpersonal interactions, intrapsychic dynamics, and life management issues. Clinical social work services are based on bio-psychosocial perspectives. Services consist of assessment, diagnosis, treatment (including psychotherapy and counseling), client-centered advocacy, consultation, evaluation, and prevention of mental illness, emotional, or behavioral disturbances.
DR. Alan Leung, MD	Internal Medicine 207R00000X - Internal Medicine A physician who provides long-term, comprehensive care in the office and the hospital, managing both common and complex illness of adolescents, adults and the elderly. Internists are trained in the diagnosis and treatment of cancer, infections and diseases affecting the heart, blood, kidneys, joints and digestive, respiratory and vascular systems. They are also trained in the essentials of primary care internal medicine, which incorporates an understanding of disease prevention, wellness, substance abuse, mental health and effective treatment of common problems of the eyes, ears, skin, nervous system and reproductive organs.
MS. Mideo Annie M.f. Luk, NP	Nurse Practitioner (Family) 363LF0000X - Nurse Practitioner (Family)
DR. Rachel Mirsky, MD	Student in an Organized Health Care Education/Training Program 390200000X - Student in an Organized Health Care Education/Training Program An individual who is enrolled in an organized health care education/training program leading to a degree, certification, registration, and/or licensure to provide health care.
DR. Alaric K Akashi, MD	Health Maintenance Organization 302R00000X - Health Maintenance Organization (1) A form of health insurance in which its members prepay a premium for the HMO's health services which generally include inpatient and ambulatory care. For the patient, an HMO means reduced out-of-pocket costs (i.e. no deductible), no paperwork (i.e. insurance forms), and only a small copayment for each office visit to cover the paperwork handled by the HMO; (2) A organization of health care personnel and facilities that provides a comprehensive range of health services to an enrolled population for a fixed sum of money paid in advance for a specified period of time. These health services include a wide variety of medical treatments and consults, inpatient and outpatient hospitalization, home health service, ambulance service, and sometimes dental and pharmacy services. The HMO may be organized as a group model, an individual practice association (IPA), a network model or a staff model.
DR. Paul Moralejo, M.D.	Family Medicine 207Q00000X - Family Medicine Family Medicine is the medical specialty which is concerned with the total health care of the individual and the family. It is the specialty in breadth which integrates the biological, clinical, and behavioral sciences. The scope of family medicine is not limited by age, sex, organ system, or disease entity.
MR. William Silas Nichols, NP	Nurse Practitioner (Family) 363LF0000X - Nurse Practitioner (Family)
Monica Lee, MD	Student in an Organized Health Care Education/Training Program 390200000X - Student in an Organized Health Care Education/Training Program An individual who is enrolled in an organized health care education/training program leading to a degree, certification, registration, and/or licensure to provide health care.
DR. Donald Norman Bardole, M.D.	Family Medicine 207Q00000X - Family Medicine Family Medicine is the medical specialty which is concerned with the total health care of the individual and the family. It is the specialty in breadth which integrates the biological, clinical, and behavioral sciences. The scope of family medicine is not limited by age, sex, organ system, or disease entity.
MS. Christine Garcia, MD	Student in an Organized Health Care Education/Training Program 390200000X - Student in an Organized Health Care Education/Training Program An individual who is enrolled in an organized health care education/training program leading to a degree, certification, registration, and/or licensure to provide health care.
DR. Mabel Yang, M.D.	Pediatrics 208000000X - Pediatrics A pediatrician is concerned with the physical, emotional and social health of children from birth to young adulthood. Care encompasses a broad spectrum of health services ranging from preventive healthcare to the diagnosis and treatment of acute and chronic diseases. A pediatrician deals with biological, social and environmental influences on the developing child, and with the impact of disease and dysfunction on development.
Mia Aldridge	Student in an Organized Health Care Education/Training Program 390200000X - Student in an Organized Health Care Education/Training Program An individual who is enrolled in an organized health care education/training program leading to a degree, certification, registration, and/or licensure to provide health care.
DR. Jacqueline Y Wendt, MD	Obstetrics & Gynecology 207V00000X - Obstetrics & Gynecology An obstetrician/gynecologist possesses special knowledge, skills and professional capability in the medical and surgical care of the female reproductive system and associated disorders. This physician serves as a consultant to other physicians and as a primary physician for women.
DR. Loan Phi Ngo, MD	Internal Medicine 207R00000X - Internal Medicine A physician who provides long-term, comprehensive care in the office and the hospital, managing both common and complex illness of adolescents, adults and the elderly. Internists are trained in the diagnosis and treatment of cancer, infections and diseases affecting the heart, blood, kidneys, joints and digestive, respiratory and vascular systems. They are also trained in the essentials of primary care internal medicine, which incorporates an understanding of disease prevention, wellness, substance abuse, mental health and effective treatment of common problems of the eyes, ears, skin, nervous system and reproductive organs.
Vera Cherepakho, LCGC	Genetic Counselor, MS 170300000X - Genetic Counselor, MS A masters trained health care provider who collects and interprets genetic family histories; assesses the risk of disease occurrence or recurrence; identifies interventions to manage or ameliorate disease risk; educates about inheritance, testing, management, prevention, ethical issues, resources, and research; and counsels to promote informed choices and adaptation. Certification was established in 1993 by the American Board of Genetic Counseling and prior to that by the American Board of Medical Genetics. Requirements for experience, licensure, and job responsibilities vary among the states.
MRS. Jill Gisvold Baker, MSN, FNP	Nurse Practitioner (Family) 363LF0000X - Nurse Practitioner (Family)
DR. Erica Huang, PHARM.D.	Pharmacist (Ambulatory Care) 1835P2201X - Pharmacist (Ambulatory Care) A licensed pharmacist who has demonstrated specialized knowledge and skill in the provision of integrated, accessible health care services by pharmacists and is accountable for addressing medication needs, developing sustained partnerships with patients, and practicing in the context of family and community.
DR. Rochelle J. Tinitigan, MD	Family Medicine 207Q00000X - Family Medicine Family Medicine is the medical specialty which is concerned with the total health care of the individual and the family. It is the specialty in breadth which integrates the biological, clinical, and behavioral sciences. The scope of family medicine is not limited by age, sex, organ system, or disease entity.
MS. Lindsey Marie Pych	Family Medicine 207Q00000X - Family Medicine Family Medicine is the medical specialty which is concerned with the total health care of the individual and the family. It is the specialty in breadth which integrates the biological, clinical, and behavioral sciences. The scope of family medicine is not limited by age, sex, organ system, or disease entity.
Aaron Li, PA	Physician Assistant 363A00000X - Physician Assistant A physician assistant is a person who has successfully completed an accredited education program for physician assistant, is licensed by the state and is practicing within the scope of that license. Physician assistants are formally trained to perform many of the routine, time-consuming tasks a physician can do. In some states, they may prescribe medications. They take medical histories, perform physical exams, order lab tests and x-rays, and give inoculations. Most states require that they work under the supervision of a physician.
Matthew Bryan Jeong, M.D.	Internal Medicine 207R00000X - Internal Medicine A physician who provides long-term, comprehensive care in the office and the hospital, managing both common and complex illness of adolescents, adults and the elderly. Internists are trained in the diagnosis and treatment of cancer, infections and diseases affecting the heart, blood, kidneys, joints and digestive, respiratory and vascular systems. They are also trained in the essentials of primary care internal medicine, which incorporates an understanding of disease prevention, wellness, substance abuse, mental health and effective treatment of common problems of the eyes, ears, skin, nervous system and reproductive organs.
Paul Adler, M.D.	Internal Medicine 207R00000X - Internal Medicine A physician who provides long-term, comprehensive care in the office and the hospital, managing both common and complex illness of adolescents, adults and the elderly. Internists are trained in the diagnosis and treatment of cancer, infections and diseases affecting the heart, blood, kidneys, joints and digestive, respiratory and vascular systems. They are also trained in the essentials of primary care internal medicine, which incorporates an understanding of disease prevention, wellness, substance abuse, mental health and effective treatment of common problems of the eyes, ears, skin, nervous system and reproductive organs.
DR. Shawna Karri Hedley, MD	Obstetrics & Gynecology 207V00000X - Obstetrics & Gynecology An obstetrician/gynecologist possesses special knowledge, skills and professional capability in the medical and surgical care of the female reproductive system and associated disorders. This physician serves as a consultant to other physicians and as a primary physician for women.
Michelle Allen, M.D.	Internal Medicine 207R00000X - Internal Medicine A physician who provides long-term, comprehensive care in the office and the hospital, managing both common and complex illness of adolescents, adults and the elderly. Internists are trained in the diagnosis and treatment of cancer, infections and diseases affecting the heart, blood, kidneys, joints and digestive, respiratory and vascular systems. They are also trained in the essentials of primary care internal medicine, which incorporates an understanding of disease prevention, wellness, substance abuse, mental health and effective treatment of common problems of the eyes, ears, skin, nervous system and reproductive organs.
MS. Joan Yae Okasako, NURSE PRACTITIONER	Nurse Practitioner (Family) 363LF0000X - Nurse Practitioner (Family)
MR. James Enoch Row, NP,PA-C	Physician Assistant 363A00000X - Physician Assistant A physician assistant is a person who has successfully completed an accredited education program for physician assistant, is licensed by the state and is practicing within the scope of that license. Physician assistants are formally trained to perform many of the routine, time-consuming tasks a physician can do. In some states, they may prescribe medications. They take medical histories, perform physical exams, order lab tests and x-rays, and give inoculations. Most states require that they work under the supervision of a physician.
MS. Dobie Carolyn Edmunds, N.P.	Nurse Practitioner (Women's Health) 363LW0102X - Nurse Practitioner (Women's Health)
MRS. Susan Ghnaim, FNP	Nurse Practitioner (Family) 363LF0000X - Nurse Practitioner (Family)
DR. Robert Ryan Mitchell, MD	Family Medicine 207Q00000X - Family Medicine Family Medicine is the medical specialty which is concerned with the total health care of the individual and the family. It is the specialty in breadth which integrates the biological, clinical, and behavioral sciences. The scope of family medicine is not limited by age, sex, organ system, or disease entity.
Michelle A Tinitigan, MD	Family Medicine 207Q00000X - Family Medicine Family Medicine is the medical specialty which is concerned with the total health care of the individual and the family. It is the specialty in breadth which integrates the biological, clinical, and behavioral sciences. The scope of family medicine is not limited by age, sex, organ system, or disease entity.
DR. Mark Jung Chen, MD	Internal Medicine 207R00000X - Internal Medicine A physician who provides long-term, comprehensive care in the office and the hospital, managing both common and complex illness of adolescents, adults and the elderly. Internists are trained in the diagnosis and treatment of cancer, infections and diseases affecting the heart, blood, kidneys, joints and digestive, respiratory and vascular systems. They are also trained in the essentials of primary care internal medicine, which incorporates an understanding of disease prevention, wellness, substance abuse, mental health and effective treatment of common problems of the eyes, ears, skin, nervous system and reproductive organs.
Tulay C Gaines, NP	Nurse Practitioner (Women's Health) 363LW0102X - Nurse Practitioner (Women's Health)
DR. Choon Hwa Goh, M.D, MPH	Student in an Organized Health Care Education/Training Program 390200000X - Student in an Organized Health Care Education/Training Program An individual who is enrolled in an organized health care education/training program leading to a degree, certification, registration, and/or licensure to provide health care.
MS. Natalia Rabovsky, NP	Registered Nurse (Neonatal Intensive Care) 163WN0002X - Registered Nurse (Neonatal Intensive Care)
DR. Brandon James Anderson, MD	Student in an Organized Health Care Education/Training Program 390200000X - Student in an Organized Health Care Education/Training Program An individual who is enrolled in an organized health care education/training program leading to a degree, certification, registration, and/or licensure to provide health care.

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