URGENT CARE | KAISER PERMANENTE PASADENA MEDICAL OFFICES

Provider Review Consensus: What Patients Are Really Saying

Patient reviews can be highly personal and sometimes reflect one-off experiences. But when you look at the full picture—dozens or even hundreds of reviews—a pattern emerges. That’s where the Provider Review Consensus comes in. By analyzing and summarizing multiple patient reviews, we highlight common themes to give you a more balanced, reliable view of this healthcare provider. This includes what patients consistently praise, as well as areas where the practice may fall short—helping you make a more informed decision.

Overall Rating:

At Kaiser Permanente Pasadena Medical Offices, patients consistently highlight their positive experiences with the Urgent Care team. From quick check-ins and short wait times to thorough and attentive medical attention, many reviews emphasize impressive service, often completed in under an hour. Whether caring for children or elderly patients, the staff—particularly Dr. Hoffman and Dr. Fong—are noted for their kindness, professionalism, and ability to listen to patient concerns. Patients appreciate the efficiency of the facility, with many reporting visits that include diagnoses and prescriptions within half an hour or less. The friendly front office staff further enhances the welcoming atmosphere, making first-time visits pleasant and reassuring. If you're looking for a compassionate and efficient urgent care experience, Kaiser Permanente Pasadena is highly recommended by its patients, making it a top choice for your healthcare needs.

Practitioners at this location

Physicians or practitioners that might be associated to this location

Name	Taxonomy (Specialization)
Bhavik Mukesh Magan	Internal Medicine 207R00000X - Internal Medicine A physician who provides long-term, comprehensive care in the office and the hospital, managing both common and complex illness of adolescents, adults and the elderly. Internists are trained in the diagnosis and treatment of cancer, infections and diseases affecting the heart, blood, kidneys, joints and digestive, respiratory and vascular systems. They are also trained in the essentials of primary care internal medicine, which incorporates an understanding of disease prevention, wellness, substance abuse, mental health and effective treatment of common problems of the eyes, ears, skin, nervous system and reproductive organs.
DR. Jonathan Mitry, MD, MSC	Student in an Organized Health Care Education/Training Program 390200000X - Student in an Organized Health Care Education/Training Program An individual who is enrolled in an organized health care education/training program leading to a degree, certification, registration, and/or licensure to provide health care.
Helen Lam, PA-C	Physician Assistant 363A00000X - Physician Assistant A physician assistant is a person who has successfully completed an accredited education program for physician assistant, is licensed by the state and is practicing within the scope of that license. Physician assistants are formally trained to perform many of the routine, time-consuming tasks a physician can do. In some states, they may prescribe medications. They take medical histories, perform physical exams, order lab tests and x-rays, and give inoculations. Most states require that they work under the supervision of a physician.
Marissa Sanchez, MD, MS	Family Medicine 207Q00000X - Family Medicine Family Medicine is the medical specialty which is concerned with the total health care of the individual and the family. It is the specialty in breadth which integrates the biological, clinical, and behavioral sciences. The scope of family medicine is not limited by age, sex, organ system, or disease entity.
Ryan Michael Upton, DPT	Physical Therapist 225100000X - Physical Therapist Physical therapists (PTs) are licensed health care professionals who diagnose and treat individuals of all ages, from newborns to the very oldest, who have medical problems or other health-related conditions that limit their abilities to move and perform functional activities in their daily lives. PTs examine each individual and develop a plan using treatment techniques to promote the ability to move, reduce pain, restore function, and prevent disability. In addition, PTs work with individuals to prevent the loss of mobility before it occurs by developing fitness- and wellness-oriented programs for healthier and more active lifestyles. PTs: Diagnose and manage movement dysfunction and enhance physical and functional abilities. Restore, maintain, and promote not only optimal physical function but optimal wellness and fitness and optimal quality of life as it relates to movement and health. Prevent the onset, symptoms, and progression of impairments, functional limitations, and disabilities that may result from diseases, disorders, conditions, or injuries. Treat conditions of the musculoskeletal, neuromuscular, cardiovascular, pulmonary, and/or integumentary systems. Address the negative effects attributable to unique personal and environmental factors as they relate to human performance. PTs provide care for people in a variety of settings, including hospitals, private practices, outpatient clinics, home health agencies, schools, sports and fitness facilities, work settings, and nursing homes. State licensure is required in each state in which a PT practices.
Jenny Siu Yee Li, M.D.	Family Medicine 207Q00000X - Family Medicine Family Medicine is the medical specialty which is concerned with the total health care of the individual and the family. It is the specialty in breadth which integrates the biological, clinical, and behavioral sciences. The scope of family medicine is not limited by age, sex, organ system, or disease entity.
Joshua Allen Gladney	Physical Therapist 225100000X - Physical Therapist Physical therapists (PTs) are licensed health care professionals who diagnose and treat individuals of all ages, from newborns to the very oldest, who have medical problems or other health-related conditions that limit their abilities to move and perform functional activities in their daily lives. PTs examine each individual and develop a plan using treatment techniques to promote the ability to move, reduce pain, restore function, and prevent disability. In addition, PTs work with individuals to prevent the loss of mobility before it occurs by developing fitness- and wellness-oriented programs for healthier and more active lifestyles. PTs: Diagnose and manage movement dysfunction and enhance physical and functional abilities. Restore, maintain, and promote not only optimal physical function but optimal wellness and fitness and optimal quality of life as it relates to movement and health. Prevent the onset, symptoms, and progression of impairments, functional limitations, and disabilities that may result from diseases, disorders, conditions, or injuries. Treat conditions of the musculoskeletal, neuromuscular, cardiovascular, pulmonary, and/or integumentary systems. Address the negative effects attributable to unique personal and environmental factors as they relate to human performance. PTs provide care for people in a variety of settings, including hospitals, private practices, outpatient clinics, home health agencies, schools, sports and fitness facilities, work settings, and nursing homes. State licensure is required in each state in which a PT practices.
Weiya Douglas Lu, PH.D.,NP,MSN,RN	Nurse Practitioner (Psychiatric/Mental Health) 363LP0808X - Nurse Practitioner (Psychiatric/Mental Health)

Similar Providers Nearby

These similar providers were found within a 20 mile range from this location