URGENT CARE - CRITTENDEN - ST. ELIZABETH PHYSICIANS

Provider Review Consensus: What Patients Are Really Saying

Patient reviews can be highly personal and sometimes reflect one-off experiences. But when you look at the full picture—dozens or even hundreds of reviews—a pattern emerges. That’s where the Provider Review Consensus comes in. By analyzing and summarizing multiple patient reviews, we highlight common themes to give you a more balanced, reliable view of this healthcare provider. This includes what patients consistently praise, as well as areas where the practice may fall short—helping you make a more informed decision.

Overall Rating:

**Summary of Patient Experiences at Urgent Care - Crittenden - St. Elizabeth Physicians** At Urgent Care - Crittenden, patients consistently praise their experiences for the warm and welcoming atmosphere combined with efficient, attentive medical care. Many families have shared positive encounters with skilled physicians, such as Dr. Perez and Dr. Kiser, who are known for their exceptional bedside manner and ability to engage with both children and adults. Patients appreciate the prompt service, often being seen quickly without long waits, which is especially comforting during urgent situations. This practice stands out for its dedicated staff, who are described as friendly and compassionate, making visits smooth and stress-free. Enthusiastic reviews highlight the thoroughness of care, with doctors swiftly identifying serious conditions when necessary, ensuring timely referrals and treatment. The clinic maintains a clean environment, catering to families in need, even during holidays. Whether you’re dealing with a minor ailment or a more serious situation, Urgent Care - Crittenden offers a reliable and nurturing experience, making it a top choice for care in the tri-state area. If you seek prompt, reliable, and family-friendly urgent care, this facility is highly recommended for your medical needs.

Practitioners at this location

Physicians or practitioners that might be associated to this location

Name	Taxonomy (Specialization)
MRS. Suzanne Michelle Fernbach, PA-C	Physician Assistant 363A00000X - Physician Assistant A physician assistant is a person who has successfully completed an accredited education program for physician assistant, is licensed by the state and is practicing within the scope of that license. Physician assistants are formally trained to perform many of the routine, time-consuming tasks a physician can do. In some states, they may prescribe medications. They take medical histories, perform physical exams, order lab tests and x-rays, and give inoculations. Most states require that they work under the supervision of a physician.
William Travis Young, ARNP, FNP-C	Nurse Practitioner 363L00000X - Nurse Practitioner (1) A registered nurse provider with a graduate degree in nursing prepared for advanced practice involving independent and interdependent decision making and direct accountability for clinical judgment across the health care continuum or in a certified specialty. (2) A registered nurse who has completed additional training beyond basic nursing education and who provides primary health care services in accordance with state nurse practice laws or statutes. Tasks performed by nurse practitioners vary with practice requirements mandated by geographic, political, economic, and social factors. Nurse practitioner specialists include, but are not limited to, family nurse practitioners, gerontological nurse practitioners, pediatric nurse practitioners, obstetric-gynecologic nurse practitioners, and school nurse practitioners.
Jessica Bokelman, DO	Family Medicine 207Q00000X - Family Medicine Family Medicine is the medical specialty which is concerned with the total health care of the individual and the family. It is the specialty in breadth which integrates the biological, clinical, and behavioral sciences. The scope of family medicine is not limited by age, sex, organ system, or disease entity.
Oscar O Perez, DO	Family Medicine 207Q00000X - Family Medicine Family Medicine is the medical specialty which is concerned with the total health care of the individual and the family. It is the specialty in breadth which integrates the biological, clinical, and behavioral sciences. The scope of family medicine is not limited by age, sex, organ system, or disease entity.

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