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NORTON PROMPT CARE - WESTPORT PLAZA

Urgent Care Center in Louisville, Kentucky

9451 Westport Rd Suite 122B
Louisville, KY
ZIP 40241
County: Jefferson County
Phone: (502) 446-5555
Phone: (502) 629-1234

 This facility is open today from 8:00 am to 8:00 pm

Map and Location

Social Media Presence

Provider Information

Norton Prompt Care - Westport Plaza is an urgent care center located at 9451 Westport Rd Suite 122B Louisville, KY 40241 . This provider is open 6 days a week.

Norton Prompt Care offers quick and convenient medical services for minor illnesses and injuries, vaccinations, and physicals at neighborhood clinics, including locations within Walgreens. Patients can benefit from same-day appointments with minimal waiting time and extended hours on weekdays and weekends. Services include care for conditions like flu and strep for patients aged 12 months and older, and vaccinations for COVID-19 and flu for patients aged 5 and older. Virtual urgent care is also available 24/7 for patients aged 2 and older in Kentucky and Indiana. Patients are required to bring a valid ID, insurance card, and payment method for their visit.

Website: Norton Prompt Care - Westport Plaza

Hours of Operation

Day Hours
Monday 8:00 am - 8:00 pm
Tuesday 8:00 am - 8:00 pm
Wednesday 8:00 am - 8:00 pm
Thursday 8:00 am - 8:00 pm
Friday 8:00 am - 8:00 pm
Saturday 8:00 am - 8:00 pm

Provider Review Consensus: What Patients Are Really Saying

Patient reviews can be highly personal and sometimes reflect one-off experiences. But when you look at the full picture—dozens or even hundreds of reviews—a pattern emerges. That’s where the Provider Review Consensus comes in. By analyzing and summarizing multiple patient reviews, we highlight common themes to give you a more balanced, reliable view of this healthcare provider. This includes what patients consistently praise, as well as areas where the practice may fall short—helping you make a more informed decision.

Overall Rating: Star Rating

At Norton Prompt Care - Westport Plaza, patients consistently rave about their positive experiences, making it a premier choice for urgent medical care. The clinic is praised for its efficiency and smooth appointment process, ensuring that patients are seen quickly and without long waits. Many appreciate the compassionate and knowledgeable staff, particularly providers like Diane Carter Gentry and Felicia, who are described as kind, thorough, and attentive to patient concerns. Visitors value the exceptional customer service they receive, with numerous testimonials highlighting the courteous and friendly demeanor of the entire team. The convenient, appointment-based structure allows families to get prompt care when they need it most, creating a reassuring environment for both patients and their loved ones. With such dedicated care and commitment to patient satisfaction, it’s no wonder that many recommend Norton Prompt Care - Westport Plaza as their go-to urgent care facility. Choose Norton for a welcoming and effective healthcare experience!

Practitioners at this location

Physicians or practitioners that might be associated to this location

Name Taxonomy (Specialization)
MRS. Tiffany Elizabeth Gallucci, NP-C Nurse Practitioner (Adult Health) Callout Tooltip363LA2200X - Nurse Practitioner (Adult Health)
MS. Sally Jo Pike, APRN Nurse Practitioner (Family) Callout Tooltip363LF0000X - Nurse Practitioner (Family)

Map and Location

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Similar Providers Nearby

These similar providers were found within a 20 mile range from this location

Provider Name Distance
Baptist Health Urgent Care - Westport Road 0.82 mi
Norton Immediate Care Center - Brownsboro 1.83 mi
Norton Immediate Care Center - Lyndon 2.41 mi
UofL Health – Urgent Care Plus – Hurstbourne Corners 2.82 mi
Baptist Health Urgent Care - Holiday Manor 2.99 mi
Baptist Health Urgent Care - Middletown 3.64 mi
Norton Prompt Care at Walgreens - Middletown 3.66 mi
Baptist Health Urgent Care - Eastpoint 4.12 mi
Norton Prompt Care at Walgreens - St. Matthews 4.15 mi
Norton Immediate Care Center - Middletown 4.45 mi
UofL Health – Urgent Care Plus – Medical Center Northeast 4.53 mi
UofL Health – Sports Medicine Urgent Care 4.53 mi
Cressman Critical Care Center 4.81 mi
Norton Immediate Care Center - Dupont 5.02 mi
Baptist Health Urgent Care - Breckenridge 5.39 mi
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What is an urgent care center?

Urgent care centers are type of walk-in clinic open beyond typical office hours. Urgent care clinics offer a broader scope of services compared to many primary care providers.

Unlike emergency rooms urgent care centers are not open 24 hours a day. Urgent care is for injuries that are severe enough to require immediate attention, but typically not life-threatening. For more serious injuries or emergencies, it’s best to call 911 or head to the emergency room.

You should go to an urgent care center when your injury or ailment is not that severe, and you can head to your nearest urgent care center.

You will find that urgent care centers costs are much more reasonable and the level of service and wait times are far superior to the average emergency room.

All materials and services on this site are provided on an "as is" and "as available" basis without warranty of any kind. No specific endorsement of any services is given or implied. Reliance on any information provided by the Urgent Care List website or other visitors to this website is solely at your own risk.
If you think you may have a medical emergency, please call your doctor or 911 immediately.

What is Urgent Care?

Urgent care is a division of medical services that’s for immediate treatment for outpatient care. Vital to the backbone of our healthcare system, urgent care is not meant to replace the duties of your primary physician.

[Read More...]

When Should I Go to the Urgent Care?

While these are two types of urgent care center, they are drastically different for many reasons. Emergency rooms are part of every hospital and are meant for life-threatening emergencies. Most emergency rooms are open 24 hours a day and can become congested or have longer wait times than an urgent care center.

[Read More...]

Urgent Care Center vs. Emergency Room

While these are two types of urgent care center, they are drastically different for many reasons. Emergency rooms are part of every hospital and are meant for life-threatening emergencies. Most emergency rooms are open 24 hours a day and can become congested or have longer wait times than an urgent care center.

[Read More...]

Urgent Care Center vs. Walk-in Clinic

Walk-in clinics are great for when your injury or condition is not severe, and designed to serve people who are uninsured as well as underinsured. Meant to give people basic medical services that will cover more common and typical non-life-threatening conditions.

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