METROHEALTH WEST PARK HEALTH CENTER - EXPRESS CARE

Provider Review Consensus: What Patients Are Really Saying

Patient reviews can be highly personal and sometimes reflect one-off experiences. But when you look at the full picture—dozens or even hundreds of reviews—a pattern emerges. That’s where the Provider Review Consensus comes in. By analyzing and summarizing multiple patient reviews, we highlight common themes to give you a more balanced, reliable view of this healthcare provider. This includes what patients consistently praise, as well as areas where the practice may fall short—helping you make a more informed decision.

Overall Rating:

At MetroHealth West Park Health Center - Express Care, patients consistently praise the warm and welcoming environment, making it a top choice for healthcare needs. The friendly staff, from the receptionists to the physicians, are dedicated to providing quality, comprehensive care while ensuring that patients feel valued and attended to. Many reviews highlight the quick and efficient service, with patients often getting in and out in a timely manner without feeling rushed. Providers like Dr. Ellen Moran and Dr. Ginley receive particular commendation for their thoroughness and compassionate approach. Families appreciate that both adults and children can receive reliable treatment here, contributing to its reputation in the Cleveland community. If you’re looking for a caring, efficient urgent care experience, MetroHealth West Park Health Center is an excellent option.

Practitioners at this location

Physicians or practitioners that might be associated to this location

Name	Taxonomy (Specialization)
Helen Kollus, MD, MA	Internal Medicine 207R00000X - Internal Medicine A physician who provides long-term, comprehensive care in the office and the hospital, managing both common and complex illness of adolescents, adults and the elderly. Internists are trained in the diagnosis and treatment of cancer, infections and diseases affecting the heart, blood, kidneys, joints and digestive, respiratory and vascular systems. They are also trained in the essentials of primary care internal medicine, which incorporates an understanding of disease prevention, wellness, substance abuse, mental health and effective treatment of common problems of the eyes, ears, skin, nervous system and reproductive organs.
Louise A Sieben, MD, MS	Internal Medicine (Adolescent Medicine) 207RA0000X - Internal Medicine (Adolescent Medicine) An internist who specializes in adolescent medicine is a multi-disciplinary healthcare specialist trained in the unique physical, psychological and social characteristics of adolescents, their healthcare problems and needs.

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