KAISER DOWNEY URGENT CARE BUILDING D (PURPLE)

Provider Review Consensus: What Patients Are Really Saying

Patient reviews can be highly personal and sometimes reflect one-off experiences. But when you look at the full picture—dozens or even hundreds of reviews—a pattern emerges. That’s where the Provider Review Consensus comes in. By analyzing and summarizing multiple patient reviews, we highlight common themes to give you a more balanced, reliable view of this healthcare provider. This includes what patients consistently praise, as well as areas where the practice may fall short—helping you make a more informed decision.

Overall Rating:

At Kaiser Downey Urgent Care Building D, patients consistently rave about the outstanding care, professionalism, and friendly atmosphere experienced during their visits. With a well-organized system and prompt service, many have noted the minimal wait times, often describing their time as quick and efficient. Patients feel warmly welcomed by attentive doctors and nurses who prioritize their needs and concerns, ensuring every question is addressed with patience and understanding. Reviewers have highlighted specific staff members, such as LVN Christina Macias and Dr. Fang Guan, MD, for their exceptional commitment to patient well-being and for creating a comforting environment, reinforcing trust in the care provided. The overall experience at this urgent care facility stands out as both convenient and compassionate, making it a top choice for immediate medical attention. If you’re seeking a reliable and friendly urgent care option, Kaiser Downey is highly recommended by those who have experienced its excellent services firsthand. Experience the difference for yourself—your health deserves it!

Practitioners at this location

Physicians or practitioners that might be associated to this location

Name	Taxonomy (Specialization)
DR. Lisa Kerestedjian, M.D.	Internal Medicine 207R00000X - Internal Medicine A physician who provides long-term, comprehensive care in the office and the hospital, managing both common and complex illness of adolescents, adults and the elderly. Internists are trained in the diagnosis and treatment of cancer, infections and diseases affecting the heart, blood, kidneys, joints and digestive, respiratory and vascular systems. They are also trained in the essentials of primary care internal medicine, which incorporates an understanding of disease prevention, wellness, substance abuse, mental health and effective treatment of common problems of the eyes, ears, skin, nervous system and reproductive organs.
DR. Stephen Sam-fong Chen, M.D.	Internal Medicine 207R00000X - Internal Medicine A physician who provides long-term, comprehensive care in the office and the hospital, managing both common and complex illness of adolescents, adults and the elderly. Internists are trained in the diagnosis and treatment of cancer, infections and diseases affecting the heart, blood, kidneys, joints and digestive, respiratory and vascular systems. They are also trained in the essentials of primary care internal medicine, which incorporates an understanding of disease prevention, wellness, substance abuse, mental health and effective treatment of common problems of the eyes, ears, skin, nervous system and reproductive organs.
Caritia Orozco	Physical Therapist 225100000X - Physical Therapist Physical therapists (PTs) are licensed health care professionals who diagnose and treat individuals of all ages, from newborns to the very oldest, who have medical problems or other health-related conditions that limit their abilities to move and perform functional activities in their daily lives. PTs examine each individual and develop a plan using treatment techniques to promote the ability to move, reduce pain, restore function, and prevent disability. In addition, PTs work with individuals to prevent the loss of mobility before it occurs by developing fitness- and wellness-oriented programs for healthier and more active lifestyles. PTs: Diagnose and manage movement dysfunction and enhance physical and functional abilities. Restore, maintain, and promote not only optimal physical function but optimal wellness and fitness and optimal quality of life as it relates to movement and health. Prevent the onset, symptoms, and progression of impairments, functional limitations, and disabilities that may result from diseases, disorders, conditions, or injuries. Treat conditions of the musculoskeletal, neuromuscular, cardiovascular, pulmonary, and/or integumentary systems. Address the negative effects attributable to unique personal and environmental factors as they relate to human performance. PTs provide care for people in a variety of settings, including hospitals, private practices, outpatient clinics, home health agencies, schools, sports and fitness facilities, work settings, and nursing homes. State licensure is required in each state in which a PT practices.
DR. Theodore Jeen Sung, M.D.	Emergency Medicine 207P00000X - Emergency Medicine An emergency physician focuses on the immediate decision making and action necessary to prevent death or any further disability both in the pre-hospital setting by directing emergency medical technicians and in the emergency department. The emergency physician provides immediate recognition, evaluation, care, stabilization and disposition of a generally diversified population of adult and pediatric patients in response to acute illness and injury.
Rebecca Lynn Roy, M.D.	Obstetrics & Gynecology 207V00000X - Obstetrics & Gynecology An obstetrician/gynecologist possesses special knowledge, skills and professional capability in the medical and surgical care of the female reproductive system and associated disorders. This physician serves as a consultant to other physicians and as a primary physician for women.
Jeffrey Kim	Respiratory Therapist, Registered 227900000X - Respiratory Therapist, Registered A Registered Respiratory Therapist (RRT) is an advanced therapist who has passed standardized written and clinical simulation examinations administered by the National Board for Respiratory Care (NBRC). In addition, to the certified therapist (CRT) entry level skills, RRTs have advanced education and training in patient assessment, in the development and modification of patient care plans, and in assuring the appropriate utilization of respiratory care resources. An RRT is a graduate of an associate or baccalaureate degree producing educational programs approved by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) and where applicable, is licensed by the state and is practicing within the scope of that license.
DR. Janet Keller, M.D.	Internal Medicine 207R00000X - Internal Medicine A physician who provides long-term, comprehensive care in the office and the hospital, managing both common and complex illness of adolescents, adults and the elderly. Internists are trained in the diagnosis and treatment of cancer, infections and diseases affecting the heart, blood, kidneys, joints and digestive, respiratory and vascular systems. They are also trained in the essentials of primary care internal medicine, which incorporates an understanding of disease prevention, wellness, substance abuse, mental health and effective treatment of common problems of the eyes, ears, skin, nervous system and reproductive organs.
Min-hui Chen, M.D.	Clinic/Center (Medical Specialty) 261QM2500X - Clinic/Center (Medical Specialty) An entity, facility, or distinct part of a facility providing diagnostic, treatment, and prescriptive services related to a specific area of medical specialization. Frequently used for Title V related Children's Specialty services or to meet specific public health needs (e.g., infectious diseases or breast and cervical cancer).
Bhoomin Paul Nimitsilpa, MD	Internal Medicine 207R00000X - Internal Medicine A physician who provides long-term, comprehensive care in the office and the hospital, managing both common and complex illness of adolescents, adults and the elderly. Internists are trained in the diagnosis and treatment of cancer, infections and diseases affecting the heart, blood, kidneys, joints and digestive, respiratory and vascular systems. They are also trained in the essentials of primary care internal medicine, which incorporates an understanding of disease prevention, wellness, substance abuse, mental health and effective treatment of common problems of the eyes, ears, skin, nervous system and reproductive organs.
Faraz Khan	Family Medicine 207Q00000X - Family Medicine Family Medicine is the medical specialty which is concerned with the total health care of the individual and the family. It is the specialty in breadth which integrates the biological, clinical, and behavioral sciences. The scope of family medicine is not limited by age, sex, organ system, or disease entity.
Thu Phan, MSN, AGNP-C	Nurse Practitioner (Gerontology) 363LG0600X - Nurse Practitioner (Gerontology)
DR. Kim Chong, M.D.	Internal Medicine 207R00000X - Internal Medicine A physician who provides long-term, comprehensive care in the office and the hospital, managing both common and complex illness of adolescents, adults and the elderly. Internists are trained in the diagnosis and treatment of cancer, infections and diseases affecting the heart, blood, kidneys, joints and digestive, respiratory and vascular systems. They are also trained in the essentials of primary care internal medicine, which incorporates an understanding of disease prevention, wellness, substance abuse, mental health and effective treatment of common problems of the eyes, ears, skin, nervous system and reproductive organs.
Noa Sakamoto, MD	Internal Medicine 207R00000X - Internal Medicine A physician who provides long-term, comprehensive care in the office and the hospital, managing both common and complex illness of adolescents, adults and the elderly. Internists are trained in the diagnosis and treatment of cancer, infections and diseases affecting the heart, blood, kidneys, joints and digestive, respiratory and vascular systems. They are also trained in the essentials of primary care internal medicine, which incorporates an understanding of disease prevention, wellness, substance abuse, mental health and effective treatment of common problems of the eyes, ears, skin, nervous system and reproductive organs.
Karen Thanh Le, M.D.	Internal Medicine (Endocrinology, Diabetes & Metabolism) 207RE0101X - Internal Medicine (Endocrinology, Diabetes & Metabolism) An internist who concentrates on disorders of the internal (endocrine) glands such as the thyroid and adrenal glands. This specialist also deals with disorders such as diabetes, metabolic and nutritional disorders, obesity, pituitary diseases and menstrual and sexual problems.
Genevieve De Haro Torres, RRT-NPS	Respiratory Therapist, Registered (Neonatal/Pediatrics) 2279P3900X - Respiratory Therapist, Registered (Neonatal/Pediatrics) A registered respiratory therapist that provides care and treatment of premature infants, newborns and children. This includes management of mechanical ventilation, assessment, diagnostics and generalized respiratory treatments.
DR. Ryan Robert Shook, D.O.	Emergency Medicine (Emergency Medical Services) 207PE0004X - Emergency Medicine (Emergency Medical Services) An emergency medicine physician who specializes in non-hospital based emergency medical services (e.g., disaster site, accident scene, transport vehicle, etc.) to provide pre-hospital assessment, treatment, and transport patients.
MR. Geoffrey Craig Hughes, RCP	Respiratory Therapist, Registered 227900000X - Respiratory Therapist, Registered A Registered Respiratory Therapist (RRT) is an advanced therapist who has passed standardized written and clinical simulation examinations administered by the National Board for Respiratory Care (NBRC). In addition, to the certified therapist (CRT) entry level skills, RRTs have advanced education and training in patient assessment, in the development and modification of patient care plans, and in assuring the appropriate utilization of respiratory care resources. An RRT is a graduate of an associate or baccalaureate degree producing educational programs approved by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) and where applicable, is licensed by the state and is practicing within the scope of that license.
DR. Jenny Lisette Fraire-chew, D.O.	Family Medicine 207Q00000X - Family Medicine Family Medicine is the medical specialty which is concerned with the total health care of the individual and the family. It is the specialty in breadth which integrates the biological, clinical, and behavioral sciences. The scope of family medicine is not limited by age, sex, organ system, or disease entity.
Jesse Tran	Student in an Organized Health Care Education/Training Program 390200000X - Student in an Organized Health Care Education/Training Program An individual who is enrolled in an organized health care education/training program leading to a degree, certification, registration, and/or licensure to provide health care.
Sarkis Tatarian	Pharmacist 183500000X - Pharmacist An individual licensed by the appropriate state regulatory agency to engage in the practice of pharmacy. The practice of pharmacy includes, but is not limited to, assessment, interpretation, evaluation, and implementation, initiation, monitoring or modification of medication and or medical orders; the compounding or dispensing of medication and or medical orders; participation in drug and device procurement, storage, and selection; drug administration; drug regimen reviews; drug or drug-related research; provision of patient education and the provision of those acts or services necessary to provide medication therapy management services in all areas of patient care.
Ilian Omar Mendoza	Respiratory Therapist, Certified (Neonatal/Pediatrics) 2278P3900X - Respiratory Therapist, Certified (Neonatal/Pediatrics) A certified respiratory therapist that provides care and treatment of premature infants, newborns and children. This includes management of mechanical ventilation, assessment, diagnostics and generalized respiratory treatments.
Katherine Tuan, M.D.	Internal Medicine 207R00000X - Internal Medicine A physician who provides long-term, comprehensive care in the office and the hospital, managing both common and complex illness of adolescents, adults and the elderly. Internists are trained in the diagnosis and treatment of cancer, infections and diseases affecting the heart, blood, kidneys, joints and digestive, respiratory and vascular systems. They are also trained in the essentials of primary care internal medicine, which incorporates an understanding of disease prevention, wellness, substance abuse, mental health and effective treatment of common problems of the eyes, ears, skin, nervous system and reproductive organs.
Orland Lomibao Andaya	Respiratory Therapist, Registered 227900000X - Respiratory Therapist, Registered A Registered Respiratory Therapist (RRT) is an advanced therapist who has passed standardized written and clinical simulation examinations administered by the National Board for Respiratory Care (NBRC). In addition, to the certified therapist (CRT) entry level skills, RRTs have advanced education and training in patient assessment, in the development and modification of patient care plans, and in assuring the appropriate utilization of respiratory care resources. An RRT is a graduate of an associate or baccalaureate degree producing educational programs approved by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) and where applicable, is licensed by the state and is practicing within the scope of that license.
Mallory Anne Stuparich, M.D.	Obstetrics & Gynecology 207V00000X - Obstetrics & Gynecology An obstetrician/gynecologist possesses special knowledge, skills and professional capability in the medical and surgical care of the female reproductive system and associated disorders. This physician serves as a consultant to other physicians and as a primary physician for women.
Tuyen C. Lee, CRNA	Nurse Anesthetist, Certified Registered 367500000X - Nurse Anesthetist, Certified Registered (1) A licensed registered nurse with advanced specialty education in anesthesia who, in collaboration with appropriate health care professionals, provides preoperative, intraoperative, and postoperative care to patients and assists in management and resuscitation of critical patients in intensive care, coronary care, and emergency situations. Nurse anesthetists are certified following successful completion of credentials and state licensure review and a national examination directed by the Council on Certification of Nurse Anesthetists. (2) A registered nurse who is qualified by special training to administer anesthesia in collaboration with a physician or dentist and who can assist in the care of patients who are in critical condition.
DR. Michael Yee Chen, M.D.	Internal Medicine 207R00000X - Internal Medicine A physician who provides long-term, comprehensive care in the office and the hospital, managing both common and complex illness of adolescents, adults and the elderly. Internists are trained in the diagnosis and treatment of cancer, infections and diseases affecting the heart, blood, kidneys, joints and digestive, respiratory and vascular systems. They are also trained in the essentials of primary care internal medicine, which incorporates an understanding of disease prevention, wellness, substance abuse, mental health and effective treatment of common problems of the eyes, ears, skin, nervous system and reproductive organs.
DR. Henry Hao Van Nguyen, D.O.	Internal Medicine 207R00000X - Internal Medicine A physician who provides long-term, comprehensive care in the office and the hospital, managing both common and complex illness of adolescents, adults and the elderly. Internists are trained in the diagnosis and treatment of cancer, infections and diseases affecting the heart, blood, kidneys, joints and digestive, respiratory and vascular systems. They are also trained in the essentials of primary care internal medicine, which incorporates an understanding of disease prevention, wellness, substance abuse, mental health and effective treatment of common problems of the eyes, ears, skin, nervous system and reproductive organs.
Sarah Park Seo, MS, CCC-SLP	Speech-Language Pathologist 235Z00000X - Speech-Language Pathologist The speech-language pathologist is the professional who engages in clinical services, prevention, advocacy, education, administration, and research in the areas of communication and swallowing across the life span from infancy through geriatrics. Speech-language pathologists address typical and atypical impairments and disorders related to communication and swallowing in the areas of speech sound production, resonance, voice, fluency, language (comprehension and expression), cognition, and feeding and swallowing.
Sheree Chou, PHARM.D.	Pharmacist 183500000X - Pharmacist An individual licensed by the appropriate state regulatory agency to engage in the practice of pharmacy. The practice of pharmacy includes, but is not limited to, assessment, interpretation, evaluation, and implementation, initiation, monitoring or modification of medication and or medical orders; the compounding or dispensing of medication and or medical orders; participation in drug and device procurement, storage, and selection; drug administration; drug regimen reviews; drug or drug-related research; provision of patient education and the provision of those acts or services necessary to provide medication therapy management services in all areas of patient care.
DR. Omar Iqbal Ahmed, M.D.	Anesthesiology 207L00000X - Anesthesiology An anesthesiologist is trained to provide pain relief and maintenance, or restoration, of a stable condition during and immediately following an operation or an obstetric or diagnostic procedure. The anesthesiologist assesses the risk of the patient undergoing surgery and optimizes the patient's condition prior to, during and after surgery. In addition to these management responsibilities, the anesthesiologist provides medical management and consultation in pain management and critical care medicine. Anesthesiologists diagnose and treat acute, long-standing and cancer pain problems; diagnose and treat patients with critical illnesses or severe injuries; direct resuscitation in the care of patients with cardiac or respiratory emergencies, including the need for artificial ventilation; and supervise post-anesthesia recovery.
MRS. Julia-alejandra Heredia, LCSW	Counselor (Addiction (Substance Use Disorder)) 101YA0400X - Counselor (Addiction (Substance Use Disorder))
Ruben G Franco, M.D.	Family Medicine 207Q00000X - Family Medicine Family Medicine is the medical specialty which is concerned with the total health care of the individual and the family. It is the specialty in breadth which integrates the biological, clinical, and behavioral sciences. The scope of family medicine is not limited by age, sex, organ system, or disease entity.
Jonathan Tran, PHARM.D.	Pharmacist 183500000X - Pharmacist An individual licensed by the appropriate state regulatory agency to engage in the practice of pharmacy. The practice of pharmacy includes, but is not limited to, assessment, interpretation, evaluation, and implementation, initiation, monitoring or modification of medication and or medical orders; the compounding or dispensing of medication and or medical orders; participation in drug and device procurement, storage, and selection; drug administration; drug regimen reviews; drug or drug-related research; provision of patient education and the provision of those acts or services necessary to provide medication therapy management services in all areas of patient care.

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