COMPLETE HEALTH PELL CITY URGENT CARE

Provider Review Consensus: What Patients Are Really Saying

How do you separate the signal from the noise? A single rave review or one unhappy comment rarely tells the whole story. That's why we've done the heavy lifting. The Provider Review Consensus synthesizes feedback from numerous patients to reveal the true patterns and what you can consistently expect. We highlight the provider's most praised qualities and any recurring concerns, giving you a clear, big-picture view to help you choose with confidence.

At Complete Health Pell City Urgent Care, patients consistently praise the warm and attentive environment provided by the dedicated staff. Reviewers highlight the personable nature and professionalism of the team, making each visit feel comfortable and welcoming. Dr. Vrocher, in particular, receives accolades for his thorough communication and gentle approach, especially with young patients, ensuring they feel safe and at ease. Patients appreciate the swift service and prompt diagnosis, often noting the seamless experience from check-in to treatment. Many express gratitude for the compassionate care they receive, emphasizing how the medical team takes the time to listen to their concerns and provide tailored solutions—truly a trusted source for healing in Pell City. With a commitment to excellence and patient satisfaction, Complete Health Pell City Urgent Care stands out as the go-to choice for those seeking high-quality urgent care services.

Practitioners at this location

Name	Taxonomy (Specialization)
Justin Fuller, CRNP	Nurse Practitioner (Family) 363LF0000X - Nurse Practitioner (Family)
Erin Chrisla Martin, CRNP	Nurse Practitioner (Acute Care) 363LA2100X - Nurse Practitioner (Acute Care)
Jack Vibbert, DO	Family Medicine 207Q00000X - Family Medicine Family Medicine is the medical specialty which is concerned with the total health care of the individual and the family. It is the specialty in breadth which integrates the biological, clinical, and behavioral sciences. The scope of family medicine is not limited by age, sex, organ system, or disease entity.
Stephen B Fortson, MD	Internal Medicine 207R00000X - Internal Medicine A physician who provides long-term, comprehensive care in the office and the hospital, managing both common and complex illness of adolescents, adults and the elderly. Internists are trained in the diagnosis and treatment of cancer, infections and diseases affecting the heart, blood, kidneys, joints and digestive, respiratory and vascular systems. They are also trained in the essentials of primary care internal medicine, which incorporates an understanding of disease prevention, wellness, substance abuse, mental health and effective treatment of common problems of the eyes, ears, skin, nervous system and reproductive organs.
DR. Michael D Dupre, MD	Family Medicine 207Q00000X - Family Medicine Family Medicine is the medical specialty which is concerned with the total health care of the individual and the family. It is the specialty in breadth which integrates the biological, clinical, and behavioral sciences. The scope of family medicine is not limited by age, sex, organ system, or disease entity.
Kelsie W Roulaine, NP	Nurse Practitioner (Family) 363LF0000X - Nurse Practitioner (Family)
Lisa Ellison, CRNP	Nurse Practitioner (Family) 363LF0000X - Nurse Practitioner (Family)
Ami Latham, CRNP	Nurse Practitioner (Adult Health) 363LA2200X - Nurse Practitioner (Adult Health)
Dakota Dean Nichols, CRNP	Nurse Practitioner (Family) 363LF0000X - Nurse Practitioner (Family)
Catherine Jennings, NP	Nurse Practitioner 363L00000X - Nurse Practitioner (1) A registered nurse provider with a graduate degree in nursing prepared for advanced practice involving independent and interdependent decision making and direct accountability for clinical judgment across the health care continuum or in a certified specialty. (2) A registered nurse who has completed additional training beyond basic nursing education and who provides primary health care services in accordance with state nurse practice laws or statutes. Tasks performed by nurse practitioners vary with practice requirements mandated by geographic, political, economic, and social factors. Nurse practitioner specialists include, but are not limited to, family nurse practitioners, gerontological nurse practitioners, pediatric nurse practitioners, obstetric-gynecologic nurse practitioners, and school nurse practitioners.
MRS. Holly Cova Nichols, CRNP	Nurse Practitioner (Family) 363LF0000X - Nurse Practitioner (Family)
Haley Calhoun White, CRNP	Nurse Practitioner (Family) 363LF0000X - Nurse Practitioner (Family)
Kimberli Clinkscales, CRNP	Nurse Practitioner (Family) 363LF0000X - Nurse Practitioner (Family)
Carl Hunter Russell, M.D.	Family Medicine 207Q00000X - Family Medicine Family Medicine is the medical specialty which is concerned with the total health care of the individual and the family. It is the specialty in breadth which integrates the biological, clinical, and behavioral sciences. The scope of family medicine is not limited by age, sex, organ system, or disease entity.
Jeremy Allen, D.O.	Family Medicine (Adult Medicine) 207QA0505X - Family Medicine (Adult Medicine) The National Uniform Claim Committee (NUCC) recommends code 207QA0505X not be used. Choose a more appropriate code.
Antoinette Spellmon, CRNP	Nurse Practitioner (Family) 363LF0000X - Nurse Practitioner (Family)
DR. William Harvey Mcclanahan, MD	Internal Medicine 207R00000X - Internal Medicine A physician who provides long-term, comprehensive care in the office and the hospital, managing both common and complex illness of adolescents, adults and the elderly. Internists are trained in the diagnosis and treatment of cancer, infections and diseases affecting the heart, blood, kidneys, joints and digestive, respiratory and vascular systems. They are also trained in the essentials of primary care internal medicine, which incorporates an understanding of disease prevention, wellness, substance abuse, mental health and effective treatment of common problems of the eyes, ears, skin, nervous system and reproductive organs.
Brittany Haverland Washington, CRNP	Nurse Practitioner (Family) 363LF0000X - Nurse Practitioner (Family)
Emily Katherine Mince, PA-C	Physician Assistant 363A00000X - Physician Assistant A physician assistant is a person who has successfully completed an accredited education program for physician assistant, is licensed by the state and is practicing within the scope of that license. Physician assistants are formally trained to perform many of the routine, time-consuming tasks a physician can do. In some states, they may prescribe medications. They take medical histories, perform physical exams, order lab tests and x-rays, and give inoculations. Most states require that they work under the supervision of a physician.
DR. Carl T Frosina, MD	Internal Medicine 207R00000X - Internal Medicine A physician who provides long-term, comprehensive care in the office and the hospital, managing both common and complex illness of adolescents, adults and the elderly. Internists are trained in the diagnosis and treatment of cancer, infections and diseases affecting the heart, blood, kidneys, joints and digestive, respiratory and vascular systems. They are also trained in the essentials of primary care internal medicine, which incorporates an understanding of disease prevention, wellness, substance abuse, mental health and effective treatment of common problems of the eyes, ears, skin, nervous system and reproductive organs.
Jennifer Joy St. John, CRNP	Nurse Practitioner 363L00000X - Nurse Practitioner (1) A registered nurse provider with a graduate degree in nursing prepared for advanced practice involving independent and interdependent decision making and direct accountability for clinical judgment across the health care continuum or in a certified specialty. (2) A registered nurse who has completed additional training beyond basic nursing education and who provides primary health care services in accordance with state nurse practice laws or statutes. Tasks performed by nurse practitioners vary with practice requirements mandated by geographic, political, economic, and social factors. Nurse practitioner specialists include, but are not limited to, family nurse practitioners, gerontological nurse practitioners, pediatric nurse practitioners, obstetric-gynecologic nurse practitioners, and school nurse practitioners.
Kaley Green, CRNP	Nurse Practitioner (Family) 363LF0000X - Nurse Practitioner (Family)
Gina Kielbasa, RN	Registered Nurse 163W00000X - Registered Nurse (1) A registered nurse is a person qualified by graduation from an accredited nursing school (depending upon schooling, a registered nurse may receive either a diploma from a hospital program, an associate degree in nursing (A.D.N.) or a Bachelor of Science degree in nursing (B.S.N.), who is licensed or certified by the state, and is practicing within the scope of that license or certification. R.N.'s assist patient in recovering and maintaining their physical or mental health. They assist physicians during treatments and examinations and administer medications. (2) A provider who is trained and educated in a formal nursing education program at an accredited school of nursing, passes a national certification examination, and is licensed by the state to practice nursing. The individual provides nursing services to patients or clients in areas such as health promotion, disease prevention, acute and chronic care and restoration and maintenance of health across the life span.
Jessica Coe Lockhart, DNP	Nurse Practitioner (Family) 363LF0000X - Nurse Practitioner (Family)
Casey Louise Crumb, CRNP	Nurse Practitioner (Family) 363LF0000X - Nurse Practitioner (Family)
Jonathan Mark Windham, CRNP	Nurse Practitioner 363L00000X - Nurse Practitioner (1) A registered nurse provider with a graduate degree in nursing prepared for advanced practice involving independent and interdependent decision making and direct accountability for clinical judgment across the health care continuum or in a certified specialty. (2) A registered nurse who has completed additional training beyond basic nursing education and who provides primary health care services in accordance with state nurse practice laws or statutes. Tasks performed by nurse practitioners vary with practice requirements mandated by geographic, political, economic, and social factors. Nurse practitioner specialists include, but are not limited to, family nurse practitioners, gerontological nurse practitioners, pediatric nurse practitioners, obstetric-gynecologic nurse practitioners, and school nurse practitioners.
Shelby Thompson, DNP, FNP-C	Nurse Practitioner (Family) 363LF0000X - Nurse Practitioner (Family)
Robert Screws, CRNP	Nurse Practitioner (Adult Health) 363LA2200X - Nurse Practitioner (Adult Health)
Kaitlyn Traywick Pierce	Nurse Practitioner (Adult Health) 363LA2200X - Nurse Practitioner (Adult Health)
MRS. Sandra Moore Carpenter, R.D.L.D.	Dietitian, Registered 133V00000X - Dietitian, Registered A Registered Dietitian (RD)/Registered Dietitian Nutritionist (RDN) is an individual uniquely trained in the science of nutrition and practice of dietetics to design and provide medical nutrition therapy (MNT) and other evidence-based applications of the Nutrition Care Process (NCP) that exemplify the profession's systematic approach to providing high quality nutrition care. Registered dietitians provide MNT for the purpose of disease prevention or management, or to treat or rehabilitate an illness, injury, or condition, with the use of specific, indicated physical and cognitive nutrition care services comprised of one or more of the following aspects of the NCP: nutrition assessment/reassessment, nutrition diagnosis, nutrition intervention (e.g., nutrition counseling, therapeutic diet ordering, and nutrition education) and nutrition monitoring and evaluation.
Laura Johnson, MD	Family Medicine 207Q00000X - Family Medicine Family Medicine is the medical specialty which is concerned with the total health care of the individual and the family. It is the specialty in breadth which integrates the biological, clinical, and behavioral sciences. The scope of family medicine is not limited by age, sex, organ system, or disease entity.
DR. Ronald W Helms, M.D.	Family Medicine 207Q00000X - Family Medicine Family Medicine is the medical specialty which is concerned with the total health care of the individual and the family. It is the specialty in breadth which integrates the biological, clinical, and behavioral sciences. The scope of family medicine is not limited by age, sex, organ system, or disease entity.
MRS. Sara V Walker, MSN, CRNP, FNP-BC	Nurse Practitioner (Family) 363LF0000X - Nurse Practitioner (Family)
Cassie Burton, CRNP	Nurse Practitioner (Family) 363LF0000X - Nurse Practitioner (Family)

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