CLEVELAND CLINIC WILLOUGHBY HILLS, SOUTH BUILDING EXPRESS CARE CLINIC

Provider Review Consensus: What Patients Are Really Saying

Patient reviews can be highly personal and sometimes reflect one-off experiences. But when you look at the full picture—dozens or even hundreds of reviews—a pattern emerges. That’s where the Provider Review Consensus comes in. By analyzing and summarizing multiple patient reviews, we highlight common themes to give you a more balanced, reliable view of this healthcare provider. This includes what patients consistently praise, as well as areas where the practice may fall short—helping you make a more informed decision.

Overall Rating:

At Cleveland Clinic Willoughby Hills, South Building Express Care Clinic, patient experiences are overwhelmingly positive, highlighting the friendly and professional atmosphere that defines the practice. Visitors consistently praise the warm greetings from the front desk staff, like Linda, who makes check-ins effortless and welcoming. The attentive nurses, such as Michelle, and knowledgeable practitioners like NP Higgins, are noted for their kindness and thoroughness, ensuring that patients feel heard and cared for throughout their visit. Patients appreciate the efficient care provided at the clinic, often being seen promptly for their needs, which makes it an excellent alternative for minor illnesses in comparison to lengthy emergency room waits. The team’s commitment to delivering compassionate and quality care shines through, with many sharing stories of the kind assistance they received during their visits. Clean surroundings and a seamless appointment process further enhance the overall experience. For anyone seeking reliable medical attention in a supportive setting, Cleveland Clinic Willoughby Hills, South Building Express Care Clinic stands out as a trusted choice for timely and caring healthcare. Highly recommended for its excellent service and patient-centered approach, this clinic is well-equipped to meet the healthcare needs of the community.

Practitioners at this location

Physicians or practitioners that might be associated to this location

Name	Taxonomy (Specialization)
Kaitlyn Nicole Gasser, PA-C	Physician Assistant 363A00000X - Physician Assistant A physician assistant is a person who has successfully completed an accredited education program for physician assistant, is licensed by the state and is practicing within the scope of that license. Physician assistants are formally trained to perform many of the routine, time-consuming tasks a physician can do. In some states, they may prescribe medications. They take medical histories, perform physical exams, order lab tests and x-rays, and give inoculations. Most states require that they work under the supervision of a physician.
Tara Tabbaa, PA-C	Physician Assistant 363A00000X - Physician Assistant A physician assistant is a person who has successfully completed an accredited education program for physician assistant, is licensed by the state and is practicing within the scope of that license. Physician assistants are formally trained to perform many of the routine, time-consuming tasks a physician can do. In some states, they may prescribe medications. They take medical histories, perform physical exams, order lab tests and x-rays, and give inoculations. Most states require that they work under the supervision of a physician.
Vivian A Chukwuani, MD	Internal Medicine 207R00000X - Internal Medicine A physician who provides long-term, comprehensive care in the office and the hospital, managing both common and complex illness of adolescents, adults and the elderly. Internists are trained in the diagnosis and treatment of cancer, infections and diseases affecting the heart, blood, kidneys, joints and digestive, respiratory and vascular systems. They are also trained in the essentials of primary care internal medicine, which incorporates an understanding of disease prevention, wellness, substance abuse, mental health and effective treatment of common problems of the eyes, ears, skin, nervous system and reproductive organs.
Amy Zitney, CNP	Nurse Practitioner (Adult Health) 363LA2200X - Nurse Practitioner (Adult Health)
MS. Sharon J. Tipton, LISW-S	Social Worker (Clinical) 1041C0700X - Social Worker (Clinical) A social worker who holds a master's or doctoral degree in social work from an accredited school of social work in addition to at least two years of post-master's supervised experience in a clinical setting. The social worker must be licensed, certified, or registered at the clinical level in the jurisdiction of practice. A clinical social worker provides direct services, including interventions focused on interpersonal interactions, intrapsychic dynamics, and life management issues. Clinical social work services are based on bio-psychosocial perspectives. Services consist of assessment, diagnosis, treatment (including psychotherapy and counseling), client-centered advocacy, consultation, evaluation, and prevention of mental illness, emotional, or behavioral disturbances.
Vanessa K Jensen, PSYD	Psychologist 103T00000X - Psychologist A psychologist is an individual who is licensed to practice psychology which is defined as the observation, description, evaluation, interpretation, and modification of human behavior by the application of psychological principles, methods, and procedures, for the purpose of preventing or eliminating symptomatic, maladaptive, or undesired behavior and of enhancing interpersonal relationships, work and life adjustment, personal effectiveness, behavioral health, and mental health. The practice of psychology includes, but is not limited to, psychological testing and the evaluation or assessment of personal characteristics, such as intelligence, personality, abilities, interests, aptitudes, and neuropsychological functioning; counseling, psychoanalysis, psychotherapy, hypnosis, biofeedback, and behavior analysis and therapy; diagnosis and treatment of mental and emotional disorder or disability, alcoholism and substance abuse, disorders of habit or conduct, as well as of the psychological aspects of physical illness, accident, injury, or disability; and psycheducational evaluation, therapy, remediation, and consultation. Psychological services may be rendered to individuals, families, groups and the public.
Christine Cummins Field, MD	Pediatrics 208000000X - Pediatrics A pediatrician is concerned with the physical, emotional and social health of children from birth to young adulthood. Care encompasses a broad spectrum of health services ranging from preventive healthcare to the diagnosis and treatment of acute and chronic diseases. A pediatrician deals with biological, social and environmental influences on the developing child, and with the impact of disease and dysfunction on development.
Stephanie Ribelli, DO	Internal Medicine (Rheumatology) 207RR0500X - Internal Medicine (Rheumatology) An internist who treats diseases of joints, muscle, bones and tendons. This specialist diagnoses and treats arthritis, back pain, muscle strains, common athletic injuries and collagen diseases.
DR. Joseph N Rudolph, M.D.	Psychiatry & Neurology (Neurology) 2084N0400X - Psychiatry & Neurology (Neurology) A Neurologist specializes in the diagnosis and treatment of diseases or impaired function of the brain, spinal cord, peripheral nerves, muscles, autonomic nervous system, and blood vessels that relate to these structures.
Lina Costanzo, DO	Internal Medicine 207R00000X - Internal Medicine A physician who provides long-term, comprehensive care in the office and the hospital, managing both common and complex illness of adolescents, adults and the elderly. Internists are trained in the diagnosis and treatment of cancer, infections and diseases affecting the heart, blood, kidneys, joints and digestive, respiratory and vascular systems. They are also trained in the essentials of primary care internal medicine, which incorporates an understanding of disease prevention, wellness, substance abuse, mental health and effective treatment of common problems of the eyes, ears, skin, nervous system and reproductive organs.
MR. Erik Jon Anderson, NP	Nurse Practitioner (Adult Health) 363LA2200X - Nurse Practitioner (Adult Health)
Brittney Grady, LPCC	Counselor (Professional) 101YP2500X - Counselor (Professional)
DR. Sarah Pickering Beers, MD	Family Medicine 207Q00000X - Family Medicine Family Medicine is the medical specialty which is concerned with the total health care of the individual and the family. It is the specialty in breadth which integrates the biological, clinical, and behavioral sciences. The scope of family medicine is not limited by age, sex, organ system, or disease entity.
Zulfiqar Hussain, M.D.	Psychiatry & Neurology (Neurology) 2084N0400X - Psychiatry & Neurology (Neurology) A Neurologist specializes in the diagnosis and treatment of diseases or impaired function of the brain, spinal cord, peripheral nerves, muscles, autonomic nervous system, and blood vessels that relate to these structures.
MRS. April Marie Malloy, A-GNP-C	Nurse Practitioner (Adult Health) 363LA2200X - Nurse Practitioner (Adult Health)
Michael Paul Koniarczyk, M.D.	Internal Medicine 207R00000X - Internal Medicine A physician who provides long-term, comprehensive care in the office and the hospital, managing both common and complex illness of adolescents, adults and the elderly. Internists are trained in the diagnosis and treatment of cancer, infections and diseases affecting the heart, blood, kidneys, joints and digestive, respiratory and vascular systems. They are also trained in the essentials of primary care internal medicine, which incorporates an understanding of disease prevention, wellness, substance abuse, mental health and effective treatment of common problems of the eyes, ears, skin, nervous system and reproductive organs.
DR. Kathryn Grace Brzozowski, D.O.	Internal Medicine 207R00000X - Internal Medicine A physician who provides long-term, comprehensive care in the office and the hospital, managing both common and complex illness of adolescents, adults and the elderly. Internists are trained in the diagnosis and treatment of cancer, infections and diseases affecting the heart, blood, kidneys, joints and digestive, respiratory and vascular systems. They are also trained in the essentials of primary care internal medicine, which incorporates an understanding of disease prevention, wellness, substance abuse, mental health and effective treatment of common problems of the eyes, ears, skin, nervous system and reproductive organs.
DR. Ye Zhu, M.D., PH.D.	Family Medicine 207Q00000X - Family Medicine Family Medicine is the medical specialty which is concerned with the total health care of the individual and the family. It is the specialty in breadth which integrates the biological, clinical, and behavioral sciences. The scope of family medicine is not limited by age, sex, organ system, or disease entity.
Katie Elizabeth Hahn, AUDIOLOGIST	Audiologist 231H00000X - Audiologist (1) A specialist in evaluation, habilitation and rehabilitation of those whose communication disorders center in whole or in part in hearing function. Audiologists are autonomous professionals who identify, assess, and manage disorders of the auditory, balance and other neural systems. Audiologists provide audiological (aural) rehabilitation to children and adults across the entire age span. Audiologists select, fit and dispense amplification systems such as hearing aids and related devices. (2) An audiologist is a person qualified by a master's degree in audiology, licensed by the state, where applicable, and practicing within the scope of that license. Audiologists evaluate and treat patients with impaired hearing. They plan, direct and conduct rehabilitative programs with audiotry substitutional devises (hearing aids) and other therapy.
Sarah Elizabeth Gerhardstein, D.O.	Family Medicine 207Q00000X - Family Medicine Family Medicine is the medical specialty which is concerned with the total health care of the individual and the family. It is the specialty in breadth which integrates the biological, clinical, and behavioral sciences. The scope of family medicine is not limited by age, sex, organ system, or disease entity.
Jennifer Halter, AUD	Audiologist 231H00000X - Audiologist (1) A specialist in evaluation, habilitation and rehabilitation of those whose communication disorders center in whole or in part in hearing function. Audiologists are autonomous professionals who identify, assess, and manage disorders of the auditory, balance and other neural systems. Audiologists provide audiological (aural) rehabilitation to children and adults across the entire age span. Audiologists select, fit and dispense amplification systems such as hearing aids and related devices. (2) An audiologist is a person qualified by a master's degree in audiology, licensed by the state, where applicable, and practicing within the scope of that license. Audiologists evaluate and treat patients with impaired hearing. They plan, direct and conduct rehabilitative programs with audiotry substitutional devises (hearing aids) and other therapy.
Craig Djukic	Social Worker (Clinical) 1041C0700X - Social Worker (Clinical) A social worker who holds a master's or doctoral degree in social work from an accredited school of social work in addition to at least two years of post-master's supervised experience in a clinical setting. The social worker must be licensed, certified, or registered at the clinical level in the jurisdiction of practice. A clinical social worker provides direct services, including interventions focused on interpersonal interactions, intrapsychic dynamics, and life management issues. Clinical social work services are based on bio-psychosocial perspectives. Services consist of assessment, diagnosis, treatment (including psychotherapy and counseling), client-centered advocacy, consultation, evaluation, and prevention of mental illness, emotional, or behavioral disturbances.
MRS. Laura M Stapleton, CNP	Nurse Practitioner (Women's Health) 363LW0102X - Nurse Practitioner (Women's Health)
Kaitlyn Simmonds, MD	Family Medicine 207Q00000X - Family Medicine Family Medicine is the medical specialty which is concerned with the total health care of the individual and the family. It is the specialty in breadth which integrates the biological, clinical, and behavioral sciences. The scope of family medicine is not limited by age, sex, organ system, or disease entity.
Hannah Millar, RN, CNP	Nurse Practitioner 363L00000X - Nurse Practitioner (1) A registered nurse provider with a graduate degree in nursing prepared for advanced practice involving independent and interdependent decision making and direct accountability for clinical judgment across the health care continuum or in a certified specialty. (2) A registered nurse who has completed additional training beyond basic nursing education and who provides primary health care services in accordance with state nurse practice laws or statutes. Tasks performed by nurse practitioners vary with practice requirements mandated by geographic, political, economic, and social factors. Nurse practitioner specialists include, but are not limited to, family nurse practitioners, gerontological nurse practitioners, pediatric nurse practitioners, obstetric-gynecologic nurse practitioners, and school nurse practitioners.
Lauren Whitehouse	Nurse Practitioner (Family) 363LF0000X - Nurse Practitioner (Family)
Negin Fallahi, PHARMD	Pharmacist (Ambulatory Care) 1835P2201X - Pharmacist (Ambulatory Care) A licensed pharmacist who has demonstrated specialized knowledge and skill in the provision of integrated, accessible health care services by pharmacists and is accountable for addressing medication needs, developing sustained partnerships with patients, and practicing in the context of family and community.

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